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Shipping policy

📦 Shipping Information

⏱ How Long Will It Take to Get My Item?

Shipping times vary depending on the manufacturer and product type.

  • Helmets: In-stock helmets ship the same day if the order is placed before 5:00 PM EST. Total delivery time typically takes 2–5 business days depending on your location.
  • Display Cases: Most display cases ship within 2–5 business days. Total delivery time is typically 5–10 business days, depending on your location.
  • Custom Display Cases: Custom-built display cases may require additional processing time before shipping. In some cases, total delivery time can take up to 14 days, depending on production and location.

Once your order ships, you’ll receive an email notification with tracking details.

🌎 Where Do You Ship?

We currently ship to the continental United States, Hawaii, and Alaska, as well as APO & FPO addresses. We do not ship to PO Boxes.

Note: We do not offer international shipping at this time. If you need to ship to Canada, please contact us for assistance.

🚚 What Shipping Methods Do You Use?

Depending on your location, order size, and where your order ships from, we use UPS, FedEx, or USPS.

If you have special shipping instructions, please email us before placing your order at amorgan@gamedaytreasures.com.

📦 Will All My Items Ship Together?

Helmets and Display Cases typically ship from different warehouses. In these cases, you’ll receive separate tracking numbers via email as your items ship.

🏢 Where Do You Ship From?

We fulfill orders from multiple locations to ensure faster delivery:

  • Our main office in North Carolina
  • Partner warehouses and manufacturer locations across the U.S.
🔄 What If I Need to Change or Cancel My Order?

If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but because we process orders quickly, changes or cancellations may not always be possible once fulfillment has started.

⚠️ Address Correction Fees

Please make sure your shipping address is accurate before placing your order. If UPS must correct your address (e.g., missing apartment number, incorrect ZIP code), they may charge a fee at the customer’s expense.