How long will it take me to get my item?
Shipping Times vary due to the Manufacturers. Many items ship within 2 business days but some may take additional processing time. Customers will be notified once their item(s) have been shipped.
Where Do You Ship To?
We ship anywhere in the continental United States plus Hawaii & Alaska. We also ship to APO & FPO addresses.
*We do not ship internationally at this time. However if you need to ship to Canada please contact us.
What shipping Methods do you use?
Depending on the size of your order, your location & where it is shipping from, your order will ship using UPS, FEDEX or The Post Office(USPS). If you have any special shipping instructions please let us know ahead of time by emailing us at firstname.lastname@example.org
Will all my items ship together?
Orders with multiple items may ship from multiple warehouses. In these instances you will receive multiple tracking numbers via email as the items ship.
Where do you ship from?
In some cases we use 3rd party warehouses or the manufacturer themselves to supply and ship our products to our customers however some products ship directly from our office location in North Carolina.
What If I Need to Change or Cancel My Order?
If you need to cancel or change your order, please contact us as soon as possible. We will do everything we can to try to accommodate your request. However, please note that our processing and fulfillment goals are designed to get orders on their way quickly and efficiently. Therefore, it may not always be possible to change or cancel an order once it has been placed.
ADDRESS CORRECTION FEES
Please make sure you provide the accurate ship to address when placing the order. If UPS has to correct the address in anyway while shipping the item by changing the zip code or if it is missing the apartment # etc... they will charge a fee at the customers expense.